Terms of service

Everything you need to know before shopping with us

About us

Work Horse Tack is an equestrian related product and saddlery retailer. Our product offering and a full description of our services are available on this website.

Use of Site

You may only use this site to browse the content, make legitimate purchase of products and/or services and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase of service. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. ‘Deep-linking’, ’embedding’ or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

Disclaimer of Warranty

The contents of this site are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement. The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in these contents. The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility. The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

Our Rights

We reserve the right to:

– Modify or withdraw, temporarily or permanently, the website (or any part of) with or without notice to you and confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website; and/or
– Make amendments to these conditions, and your continued use of the Website (or any part of) following such amendments shall be deemed to be your acceptance of such amendments. It is your responsibility to check regularly to determine whether the conditions have been changed. If you do not agree to any change to the conditions then you must immediately stop using the website.
– We will reasonably endeavour to maintain the website and as such the Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of this website or because of a failure, suspension or withdrawal of all, or part of the website due to circumstances beyond our control

Transaction Currency

All transactions will be processed in South African Rand (ZAR). We accept credit card payments via our website as well as direct payments via EFT.
EFT payments are to reflect in our bank account before goods will be released or dispatched.

Online Promotional Coupon Codes

Work Horse Tacks Online Store on occasion issues special promotional discount or Rand-value coupon codes for use on www.workhorsetack.co.za, shared with clients on the various marketing communication platforms.  Clear terms and conditions will be issued with the coupon code including an expiry date. Only one coupon code may be applied at checkout and will never be applicable to sale items online. Online Gift Vouchers cannot be redeemed in-store under any circumstances.

Return / Refund Policy

All returns, exchanges, and refunds are subject to the terms and conditions set out in our full Returns Policy. Work Horse Tack reserves the right to amend these policies at any time without prior notice.

Approved refunds may be subject to applicable transaction, administration, and handling fees, which will be assessed on a case-by-case basis.

Shipping & Delivery Policy

All shipping, delivery timeframes, courier services, and related charges are subject to the terms and conditions set out in our full Shipping & Delivery Policy. Estimated delivery times are provided as guidelines only and may be affected by factors beyond the control of Work Horse Tack.

Work Horse Tack reserves the right to amend shipping methods, courier providers, delivery charges, and related policies at any time without prior notice.

Terms of Service Policy

When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions.

You must not make any purchase through this site unless you understand and agree to all our terms and conditions.

Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase through this website. All shipping policies are outlined on our site and are subject to change without notice.

Support

Questions about the Terms of Service should be sent to us at info@workhorsetack.co.za

Copyright Notice

Copyright Notice: 2026 © Work Horse Tack. All rights reserved.
Notice specific to copyrighted material owned by Work Horse Tack: Work Horse Tack hereby gives you permission to retrieve, store, cite, refer to or print material from this website only for educational, non-commercial or personal use.
You are not permitted to reproduce, publish, perform, broadcast, make an adaptation of, sell, offer or hire any copy of the materials without the prior written permission of Work Horse Tack.

The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.